[NANYA NEW MATERIAL TECHNOLOGY CO.,LTD.] (hereinafter referred to as "NOUYA ", "we", "us", and "our") deeply understands the importance of privacy to you and will respect your privacy. Before submitting personal information to [NOUYA ], please read and understand this "Privacy Policy" (hereinafter referred to as "this Policy"). This Policy applies to websites owned and operated by the [NOUYA ] Group. This Policy describes the information practices of the NOUYA website, including what information is collected, how such information is used, with whom it is shared, and how it is protected.
This Policy describes how your personal information is handled, but it may not cover all possible information processing scenarios. The NOUYA website may contain links to other websites. NOUYA assumes no responsibility for the privacy practices or content of these other websites.
We have formulated this Policy to help you understand the following:
1.How NOUYA collects and uses your personal information
2.How NOUYA uses Cookies and similar technologies
3.How NOUYA discloses your personal information
4.How to access or modify your personal information
5.How NOUYA protects your personal information
6.How NOUYA handles children's personal information
7.Third-party providers and their services
8.How your personal information is transferred globally
9.How this Policy is updated
How to contact NOUYA
1. How NOUYA collects and uses your personal information
Personal information refers to all kinds of information, recorded electronically or by other means, related to identified or identifiable natural persons, excluding information that has been anonymized. Such information is submitted directly by you when you use our websites, products, or services, and when you interact with us, for example, when you create a NOUYA account or contact us for support; or it is obtained by us by recording how you interact with our websites, products, or services, for example, through technologies like Cookies, or by receiving usage data from software running on your device. Where permitted by law, we may also obtain relevant data from public and commercial third-party sources. The data we collect depends on how you interact with NOUYA , including the websites you visit or the products and services you use, and may include name, gender, company name, position, address, email address, phone number, login information (account and password), photos, and identification document information. We also collect information you provide to us and the content of messages you send us, such as query information you input or questions or information you provide to obtain customer support. When you use NOUYA 's products or services, you may need to provide your personal information. In some cases, you may choose not to provide personal information to NOUYA , but if you choose not to, NOUYA may not be able to provide you with the relevant products or services, nor respond to or resolve issues you encounter.
We may use your personal information for the following purposes:
(a) Creating an account.
(b) Fulfilling your transactions or service requests, including fulfilling orders; delivering, activating, or verifying products or services; providing training and certification and managing and processing training and certification results; participating in online or offline events; making changes or providing information you request (such as marketing materials for products or services, white papers); and providing technical support.
(c) With your consent, contacting you; sending you information about products and services that may interest you; inviting you to participate in NOUYA events, market research, or satisfaction surveys; or sending you marketing information. If you do not wish to receive such information, you can unsubscribe at any time.
(d) Sending you important notices, such as notifications of operating system or application updates and installations.
(e) Providing you with personalized user experiences and personalized content.
(f) Authenticating and managing suppliers and business partners, communicating with suppliers and business partners, or conducting business with them.
(g) Conducting internal audits, data analysis, and research to improve our products and services.
(h) Analyzing business operational efficiency and measuring market share.
(i) Troubleshooting errors when you choose to send us error details.
(j) Synchronizing, sharing, and storing data you upload or download, and the data required to perform uploads and downloads.
(k) Protecting the security of our products, services, and customers or users, implementing and improving our loss prevention and anti-fraud plans.
(l) Complying with and enforcing applicable legal requirements, relevant industry standards, or our policies.
NOUYA may also collect and use non-identifiable data. Non-identifiable data refers to data that cannot be used to identify an individual's identity. For example, NOUYA collects aggregated statistical data, such as website traffic. NOUYA collects this data to understand how users use its websites, products, and services. By doing so, NOUYA can improve its services and better meet customer needs. NOUYA may, at its discretion, collect, use, process, transfer, or disclose non-identifiable data for other purposes. We will make efforts to isolate your personal information from non-identifiable data and use these two types of data separately. If personal information is mixed with non-identifiable data, it will still be treated as personal information.
1.We will process your personal information under the following circumstances:
2.When necessary for the conclusion or performance of a contract to which you are a party;
3.When necessary for fulfilling legal duties or obligations;
4.When necessary for responding to public health emergencies, or for protecting the life, health, and property safety of natural persons in emergency situations;
5.When processing personal information that you have made public or that has been otherwise lawfully made public, within a reasonable scope in accordance with the law;
6.When obtaining your separate consent. For example, before sending you commercial electronic messages or processing sensitive personal information for specific purposes, we will obtain your separate consent before processing.
2. How NOUYA uses Cookies and similar technologies
2.1 Cookies
To ensure the proper functioning of our websites, we sometimes place small data files called Cookies on your computer or mobile device. A Cookie is a plain text file stored on a computer or mobile device by a web server. The content of a Cookie can only be retrieved or read by the server that created it. Each Cookie is unique to your web browser or mobile application. Cookies usually contain identifiers, site names, and some numbers and characters. Through Cookies, websites can store user preferences and other data to better serve users. The purpose for which NOUYA enables Cookies is the same as that for most websites or internet service providers, namely to improve the user experience. Through Cookies, websites can remember a user's single visit (using a session Cookie) or multiple visits (using a persistent Cookie). Through Cookies, websites can save settings, such as the language, font size, and other browsing preferences of the computer or mobile device. This means that users do not need to reconfigure their user preference settings each time they visit. If a website does not use Cookies, it will treat the user as a new visitor every time the user opens a webpage. For example, if you log in to a website and then go to another webpage, the website will not recognize you, and you will be logged out again. NOUYA does not use Cookies for any purposes other than those described in this Policy. You can manage or delete Cookies according to your preferences. For details about Cookies, please see AboutCookies.org.
Additionally, we may also use local storage objects (LSOs) such as Flash cookies and HTML5 to store content information and preferences. Vendors and partners who provide certain features or display advertisements on our websites based on your web browsing activities may also use LSOs like HTML5 to collect and store information. Various browsers may provide their own management tools to delete HTML5 LSOs.
You can clear all Cookies stored on your computer, and most web browsers have a feature to block Cookies. However, if you do so, you will need to change your user settings each time you visit our website.
3. How NOUYA discloses your personal information
Where certain services are provided by NOUYA 's authorized partners, NOUYA will share your personal information with such partners as described in this Policy. For example, when you purchase NOUYA products online, NOUYA must share your personal information with logistics service providers to arrange delivery, or arrange for partners to provide services.
NOUYA may also disclose your personal information to relevant law enforcement agencies or other government authorities where required by applicable law or in response to legal process. NOUYA may also disclose your data where there is a reasonable need to do so, for example, for the purpose of executing a contract, or where we believe it is necessary to prevent physical harm or property loss, or to investigate possible or actual illegal conduct, and disclosure is appropriate.
4. How to access or modify your personal information
You should ensure that all personal information submitted is accurate. NOUYA will make efforts to maintain the accuracy and completeness of personal information and update this data in a timely manner.
Pursuant to the "Personal Information Protection Law of the People's Republic of China" and other relevant laws and regulations, you, as a personal information subject, enjoy the following statutory rights regarding the processing of your personal information. You may exercise these rights through the contact methods published in this Policy, and we will respond to your request within the timeframe stipulated by law.
1. Right to Know and Right to Decide
You have the right to know how we process your personal information, including the purpose, method, type, and retention period of processing, and have the right to decide whether to consent to our processing of your personal information; subject to compliance with laws and regulations, you have the right to restrict or refuse our processing of your personal information.
2.Right to Access and Copy
You have the right to access and copy the personal information we hold about you, except for exceptions stipulated by laws and regulations.
3.Right to Rectification and Supplementation
If you find that the personal information we process about you is inaccurate or incomplete, you have the right to request us to rectify or supplement it.
4.Right to Deletion
Under the following circumstances, you have the right to request us to delete your personal information:
(1) The purpose of processing has been achieved, cannot be achieved, or is no longer necessary to achieve the purpose;
(2) We have stopped providing products or services, or the retention period has expired;
(3) You have withdrawn your prior consent;
(4) We process personal information in violation of laws, administrative regulations, or agreements;
(5) Other circumstances stipulated by laws or administrative regulations.
5.Right to Withdraw Consent
You have the right, through the contact methods published in this Policy, to withdraw your authorization and consent for us to process your personal information at any time. However, withdrawal of consent does not affect the validity of personal information processing activities carried out based on your authorization before the withdrawal.
6.Right to Request Explanation
You have the right to request us to explain this Privacy Policy and the personal information processing rules we implement.
7.Other rights stipulated by law
Instructions for Exercising Rights
For security purposes, you may need to provide a written request or otherwise prove your identity. We may ask you to verify your identity before processing your request. In principle, we do not charge a fee for reasonable requests, but we may charge a certain cost fee for multiple, repetitive, or excessively unreasonable requests.
If you believe that our processing of your personal information does not comply with applicable data protection laws, you may contact the statutory data protection authority.
5. How NOUYA protects and retains your personal information
NOUYA places great importance on the security of personal information. We use appropriate physical, managerial, and technical safeguards to protect your personal information from unauthorized access, disclosure, use, modification, damage, or loss. For example, we use encryption technology to ensure data confidentiality; we use protection mechanisms to prevent data from malicious attacks; we deploy access control mechanisms to ensure that only authorized personnel can access personal information; and we conduct security and privacy protection training sessions to enhance employee awareness of the importance of protecting personal information. We will make efforts to protect your personal information, but please note that no data transmitted over the internet can be guaranteed to be 100% secure. Therefore, while we take appropriate measures to protect your personal information, NOUYA cannot determine or guarantee the security of information you provide to us or obtain from our website; you should bear the risk when using our website. Information on how to report security issues, matters, or possible incidents to NOUYA and the NOUYA Information Security Team can be obtained by contacting us at IT@nouyatec.com at any time. In the event of a personal information security incident, we will notify you and report to the regulatory authorities in accordance with legal requirements.
We will retain your personal information for the minimum period necessary to achieve the purposes described in this Policy, unless the law requires or permits a longer retention period. When determining the retention period, we consider the following factors: the time required to retain personal information to complete the business purpose, including providing products and services, maintaining corresponding transaction and business records, controlling and improving product and service performance and quality, ensuring system, product, and service security, responding to possible user inquiries or complaints, problem identification, etc.; whether the user consents to a longer retention period; whether there are special requirements for data retention in laws, contracts, etc. After the retention period expires, we will delete or anonymize your personal information in accordance with applicable laws. We will retain your registration information for as long as necessary to provide services to you through your account. You may also choose to delete your account. After you delete your account, we will stop providing products and services based on that account and delete your corresponding personal information unless there are special legal requirements.
6. How NOUYA handles children's personal information
Our products, websites, and services are primarily intended for adults. We presume that you have the appropriate legal capacity. If you are a minor under the age of 14, please read and agree to this Policy together with your parent or other guardian, and use our services or provide information to us only with their consent. For the collection of children's personal information with parental consent, we only use or disclose such data as permitted by law, with the explicit consent of the parent or guardian, or as necessary to protect the child. If NOUYA discovers that it has collected a child's personal information without first obtaining verifiable parental consent, it will take steps to delete the relevant data as soon as possible.
7. Third-party providers and their services
To ensure a smooth browsing experience, you may receive content or web links provided by third parties (hereinafter referred to as "Third Parties") external to NOUYA and its partners. NOUYA has no control over such Third Parties. You may choose whether to access links, content, products, and services provided by Third Parties.
NOUYA cannot control the privacy and data protection policies of Third Parties, and such Third Parties are not bound by this Policy. Before submitting personal information to Third Parties, please review the privacy protection policies of those Third Parties.
8. How your personal information is transferred globally
NOUYA is a global company. Where permitted by law, we may share your personal information internally within NOUYA (including subsidiaries, affiliates, and parent companies) or with our suppliers and business partners, and may transfer the information to other countries or regions where we conduct business. Additionally, as we may not have a data center in your country, your personal information may also be transferred to data centers in regions outside your country for storage. In such cases, NOUYA will take measures to ensure that the data we collect is processed in accordance with this Policy and applicable laws.
9. How this Policy is updated
NOUYA reserves the right to update or modify this Policy from time to time. If we make material changes to the Privacy Policy, we will notify you through prominent methods such as website announcements, pop-up notifications, in-site messages, or emails before the changes take effect, and explain the details and reasons for the changes. If such changes result in a material reduction of your rights, we will re-obtain your consent. We recommend that you periodically review this page for the latest information on our privacy practices.
10. How to contact NOUYA
If you have any questions, comments, or suggestions, please contact us. We will respond within thirty days. If you are not satisfied, you can also file a complaint through: [supervision@nouyatec.com].
When NOUYA processes your personal information in accordance with this Privacy Policy, the NOUYA entity that responds to your requests, contacts you, provides you with products or services, or enters into or is about to enter into a contract with you is the controller of the relevant personal information. Contact information for each NOUYA entity can be found by clicking here.
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